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Privacy Policy

Childlife is committed to protecting your privacy. This page explains our policy on collecting, storing and processing your personal and financial information, and steps you can take to protect your privacy on our website.

This privacy statement outlines the privacy and data protection practices for the Childlife website.

References to ‘us’ or ‘we’ are to Childlife, registered charity no: 1080536 (England & Wales) of Westmead House, Westmead, Farnborough, Hants, GU14 7LP.

If you have any queries, please contact us on T: 01252 628 072 or E:

Collecting personal information

We will collect information from you, such as details you pass on when you make a donation, purchase Christmas Cards, register for an event, register for e-newsletters or fill in any online form on the Childlife website.

How we use your personal information

The personal information we collect from you is used to provide you with information, services or products you have requested and for administration purposes. We will also use this information to further our charitable aims including fundraising activities.

Childlife may need to share this information with third party processors in order to carry out various administrative tasks such as online donation processing, event registration and Christmas card processing. We do not disclose personal information for direct marketing purposes to third parties unless we have your consent.

About cookies

A cookie is a small data file that is downloaded from a website to your computer, to make the site easier to use such as the size of the font you have chosen to view our site in. It may store this information so that when you return to our site, the correct font size is displayed.


Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

The Childlife website uses a small number of cookies in order to give us an overview of how people find and use the site. We use this information in order to help us continually update and improve our site.

Using cookies does not allow us to identify users personally.

The types of cookies that we use are detailed below:

Website analysis

Childlife uses Google Analytics to understand how people use our website so we make it more effective. Google analytics collects anonymous information about what people do on our site, where they’ve come from, and whether they’ve completed any tasks on the site, for example donating or signing up to an event. Google Analytics uses the following cookies for this purpose:

Google’s privacy policy is available at

Storing information during your visit

At certain points when you’re on the Childlife website you may submit information that you want the site to remember during your visit and if you visit again within a short period of time, such as the font size you viewed our site in. The cookie set for this purpose is:

Social media cookies

We have embedded links to the social media sites Facebook and Twitter so that you can follow or like Childlife through those sites. When you do this the site will set a cookie. Childlife does not control this functionality, and you should check the site of the relevant third party for information on their cookie policy.

In email

We use cookies to measure the success of the emails we send, so we know what subject lines and stories people liked the most. Although we receive this information with a person’s individual email address, we do not share this information

Blocking and deleting cookies

All browsers allow you to manage which cookies you accept, reject and delete. You can usually find these controls under the Preferences or Tools menu. You can find more information about individual browser settings at:

External Sites

The Childlife site contains links to external sites not owned or managed by us. We cannot be held responsible for the content or for the privacy of any external sites.

Changing your details

If your personal details change, please help us keep your records up to date by contacting us on T: 01252 628 072 or E:

Accessing your information

You can request details of the information we hold about you under the Data Protection Act 1998. We may ask you for an administrative fee of £10. If you would like a copy of the information we hold on you, please contact us.

Our privacy policy may change from time to time, so please check this page occasionally to see if we have included any updates or changes, and that you are happy with them. (May 2012)

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